Atlas International LLP
Last updated: 27 July 2026
01 — Legal
Welcome to Atlas International LLP (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your use of atlasinternationalllp.com (the “Site”) and our services. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
The Site is operated by Atlas International LLP, a Limited Liability Partnership registered in India, with its registered office at Plot No. 37/5, Industrial Area, Block C, Lawrence Road, Keshav Puram, North West Delhi, Delhi 110035, India. We hold FSSAI State Licence No. 13326001000241. Atlas is the appointed India distributor of Haddrell’s of Cambridge UMF™ certified Mānuka honey under agreement with Be Elite Ltd, New Zealand.
By using this Site, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract under applicable laws, including the Indian Contract Act, 1872.
We strive to ensure that all product details, descriptions and prices are accurate, including UMF™ ratings and MGO values as published by the UMF Honey Association. However, errors may occur and we reserve the right to correct them; product availability is subject to change without notice; and we reserve the right to limit quantities or cancel orders. Product information on the Site is for general information only, is not medical advice, and should not be relied upon to diagnose, treat or prevent any condition.
All prices are listed in Indian Rupees (₹) unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payments are processed via secure third-party payment gateways; we do not collect or store your card, UPI or bank details. By paying, you agree to the payment provider’s terms in addition to these Terms.
Prepaid offer. We may offer additional discounts on prepaid orders (such as 5% off). These offers are subject to change or withdrawal without notice and cannot be combined with other offers unless specified.
Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion, including for suspected fraudulent transactions, incorrect pricing or product information, or unavailability of product. If payment has been made, refunds (where applicable) will be processed in accordance with our Refund & Cancellation Policy.
Delivery timelines are estimates and may vary due to external factors. We are not liable for delays caused by logistics partners, weather or unforeseen circumstances. Risk of loss transfers to the customer upon delivery. See our Shipping & Delivery Policy for details.
Returns or exchanges (where applicable) must comply with our Refund & Cancellation Policy. Products must be unused and in original condition, and we reserve the right to reject returns that do not meet our criteria. Refund timelines depend on the payment method and third-party processing.
By using this Site, you agree not to misuse or interfere with the website, not to engage in fraudulent activities, and to provide accurate and complete information.
All content on this Site — including logos, images, text and designs — is the property of Atlas International LLP or its licensors and is protected by applicable intellectual property laws. “Haddrell’s of Cambridge” is a trademark of its owner. UMF™ and the UMF™ logo are trademarks of the Unique Mānuka Factor Honey Association, used under licence. You may not use, reproduce or distribute any content without written permission.
We may use third-party platforms such as payment gateways, analytics tools and advertising platforms. We are not responsible for their performance, data-handling practices or any issues arising from their services.
To the maximum extent permitted by law, Atlas International LLP shall not be liable for indirect or consequential damages, loss of data, revenue or profits, or delays or failures beyond our control. Nothing in these Terms limits any liability that cannot be limited under applicable Indian law, including the Consumer Protection Act, 2019.
You agree to indemnify and hold harmless Atlas International LLP from any claims, damages or expenses arising from your misuse of the Site, violation of these Terms, or breach of applicable laws.
We reserve the right to suspend or terminate access to the Site, or cancel orders, without prior notice if these Terms are violated.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
We may update these Terms & Conditions at any time. Continued use of the Site constitutes acceptance of the updated Terms.
Atlas International LLP · +91 82875 87442 · atlasinternationalllp@gmail.com
02 — Data
Your privacy is important to us. This Privacy Policy explains how Atlas International LLP collects, uses, discloses and safeguards your information when you visit atlasinternationalllp.com (the “Site”) or interact with our services, in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules made thereunder. By accessing or using our Site, you agree to this Policy.
By using this Site, you confirm you are legally capable of entering into a binding contract under applicable laws, including the Indian Contract Act, 1872, and you consent to the collection, storage, processing and use of your information in accordance with this Policy.
By providing your contact details, you agree to receive communication via email, phone calls, WhatsApp or SMS. You can opt out of marketing communications at any time by contacting us.
We do not sell your personal data. We may share it with payment gateway providers, logistics and delivery partners, marketing and analytics platforms (such as Google and Meta), CRM and automation tools, and legal authorities where required by law. All third parties are obligated to handle your data securely.
Online payments are processed by a third-party payment aggregator on secure, PCI-DSS-compliant infrastructure. Your payment credentials are provided directly to the aggregator and are not accessible to or stored by Atlas.
We use cookies and similar technologies to understand user behaviour, improve website performance and deliver personalised ads. You can manage or disable cookies through your browser settings.
We implement reasonable technical and organisational safeguards to protect your data. However, no system is completely secure, and by using our Site you acknowledge this risk.
We retain your information only as long as necessary to fulfil orders and services, for legal and accounting purposes, and for legitimate business analysis, after which it is deleted or anonymised.
Subject to applicable law, you have the right to access your personal data, request correction or deletion, withdraw consent, and opt out of marketing communications. To exercise these rights, write to us using the details in the Contact Us section of this page. We acknowledge every request within 48 hours of receipt and aim to resolve it within 30 days.
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
If you access this Site from outside India, you do so at your own risk and are responsible for compliance with local laws.
We may update this Privacy Policy periodically. Changes will be reflected on this page, and continued use of the Site indicates your acceptance of the updated Policy.
03 — Orders
At Atlas International LLP, we are committed to providing quality products and a smooth customer experience. As our products are food items, some restrictions apply for hygiene and safety reasons. Please read this policy carefully before making a purchase.
Orders can be cancelled within 24 hours of placing the order, provided the order has not yet been processed or shipped. Once an order has been processed or shipped, cancellation requests cannot be accepted.
Replacements apply only where the product received is damaged, defective or incorrect, and the issue is reported within 48 hours of delivery. To request a replacement, share clear images or videos of the product along with its packaging using the contact details below. Once verified, the replacement will be processed within 5 to 7 working days, subject to product availability.
Refunds are applicable only where an order is cancelled within the allowed time frame, or where a replacement is not available. Approved refunds are processed to the original payment method within 5 to 7 working days. The time for the amount to reflect in your account depends on your bank or payment provider.
Shipping charges are non-refundable. In case of damaged, defective or incorrect products, the cost of replacement shipping will be borne by Atlas International LLP.
Atlas International LLP reserves the right to inspect and verify the product before approving any replacement or refund request.
Email atlasinternationalllp@gmail.com or call/WhatsApp +91 82875 87442 to raise a cancellation, replacement or refund request.
04 — Delivery
At Atlas International LLP, we aim to deliver your orders quickly, safely and efficiently.
Orders are processed within 1–2 business days after confirmation. Orders placed on weekends or holidays are processed on the next working day. You will receive a confirmation once your order is successfully placed.
Estimated delivery time is 3–7 business days depending on your location. Timelines may vary due to location accessibility, courier partner delays, or weather and unforeseen circumstances. We do not guarantee exact delivery dates.
Shipping charges (if applicable) are displayed at checkout. Any ongoing offers, such as free shipping, will be clearly mentioned on the website.
Once your order is shipped, tracking details are shared via SMS, WhatsApp or email. Customers are responsible for tracking their orders using the provided details.
COD is available on selected orders. We may contact you to confirm your order before dispatch. Failure to accept COD orders may lead to restriction of COD on future orders, and repeated order rejections may result in account restrictions.
Courier partners will attempt delivery 2–3 times. If the order is not accepted, it will be marked Return to Origin (RTO) and returned to us. Re-shipping may require prepaid payment, and additional shipping charges may apply.
Customers must provide accurate shipping details. We are not responsible for delays or losses due to incorrect information.
While we aim for timely delivery, delays may occur due to courier issues, high order volume or natural disruptions. Atlas International LLP is not liable for delays beyond our control.
If you receive a package that is damaged, opened or tampered with, please do not accept the order and contact us immediately at atlasinternationalllp@gmail.com.
05 — Reach us
We reply to every genuine enquiry, typically within 24 hours.